eyebuydirect reviews bbb

But any time one didn’t work out or I had a question about my order the customer service representatives got back to me super fast and were amazingly helpful. Thanks, Only the latest review will count in the company's TrustScore. Very frustrating website. Check out EyeBuyDirect here: www.eyebuydirect.com Use my code SOFIE20 to get 20% off your frames! By Aline Peres Martins. My friend Boomer told me I should give them a try so I decided to snag two pairs - Kyoto and Morning. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. A free inside look at company reviews and salaries posted anonymously by employees. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Had trouble yesterday downloading photo but no problem today. Easy to navigate site but lots of hidden fees. When the glasses get here we will write another review and submit it. Annoyed they have a lot of hidden fees and try to upcharge on shipping on every page in checkout. I added negative reviews for both the Cottage and Olii products. Get Accredited Business Login Scam Tracker. Very excited to get my prescription sunglasses . All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. BBB Business Profiles are subject to change at any time. I've filed a complaint with BBB and Payne has been less than truthful in its response. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. This was my first time buying glasses online. I will definitely be buying from them again this year. I highly recommend EYEBUYDIRECT to anyone that wants good glasses at a good price. 9.9 Overall Score. I work as a client services representative and am very picky with these things and have had nothing but great experiences with eyebuydirect. Turns out they were not. I’m very happy with my EyeBuyDirect purchases. EyeBuyDirect has a consumer rating of 4.7 stars from 124,746 reviews indicating that most customers are generally satisfied with their purchases. | Read 21-40 Reviews out of 9,552 excellent service from production and customer service. Do you want to buy glasses from EyeBuyDirect? I fell and one of the lenses shattered. Prices are great as well. Have told everyone about you guys!!! Location of This Business7315 Wisconsin Avenue, Suite 420E, Bethesda, MD 20814Email this Business, Headquarters2801 S Ih 35 Ste 170, Austin, TX 78741-5516, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. The prescription doesn't seem to save the progressive ADD numbers. Looking for more information? Frames Direct has a consumer rating of 1.94 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. A good friend of mine recommended this to me. BBB remains operational and focused on serving our business community. No way to just re-order last pair with updated prescription.Try on option is good, prices are pretty good, delivery time if accurate is very good. Share your voice on ResellerRatings.com All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. I have been getting my glasses from here for over 2 years now. Sort Reviews By: Nestor H. 1 Review . | Read 101-120 Reviews out of 4,421 BBB accredited since 2/26/2010. Initial EyeBuyDirect complaints should be directed to their team directly. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. Business Profile. Eyeglass Suppliers in Bethesda, MD. Thx. Looking for more information? 49,106 reviews for EyeBuyDirect.com, rated 4.44 stars. EBD’s online optical store is a far easier (and much less soul-sucking) task … When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Since 2006, this retailer has offered affordable in-house eyeglasses. Eyeglass Suppliers in Austin, TX. I definitely recommend... just remember, if you wear progressives, it may take a little time to get used to them. Read more. With pioneering creativity, coupled with our global resources, we deliver excellence to our customers and business partners.Investing heavily in state-of-the-art machinery and transformational training approaches, everything we produce from qualityprescription lenses to innovative optical frames, is characterized by an absolute commitment to excellence and unbeatable value.As one of the Optical Industry's…, International Association of Better Business Bureaus. Definitely recommend :) never disappointed! This $15 Hair Straightener Has More Than 3,000 5-Star Reviews. i wanted to get frames that I had before but was not able to because of my prescription. December 15, 2020. Trust me, I just ordered my eighth pair. Eyewear, Write a Review. BBB Business Profiles generally cover a three-year reporting period. I have to re-enter that every time. See BBB rating, reviews, complaints, request a quote & more. the price is always reasonable and great selection. Always great quality and sturdy. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 36 of 575 in Medical Supplies and Equipment category. Do you agree with Eyebuydirect’s star rating? Read real customer ratings and reviews or write your own. © 2021 Trustpilot, Inc. All rights reserved. However, with a little time, I have gotten used to them. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. See BBB rating, reviews, complaints, & more. Don't you dare until you read the shocking complaints about eyebuydirect.com in our tell all review. Positive EyeBuyDirect Reviews on BBB. The overall rating of the company is 2.7 and consumers are mostly neutral.. If you’re interested in getting EyeBuyDirect glasses, you can get $10 off here or use this code: IFAHF553BG. About EyeBuyDirect. I’ll be interested in seeing if these negative reviews live, or get suppressed. eyebuydirect has always been my favorite place to get glasses, super easy to navigate and very affordable. The frames are great and have held up well, the lenses have been great. I recommend you to everyone who comments on my glasses out in public. Since 2006, this retailer has offered affordable in-house eyeglasses. 5 EyeBuyDirect reviews. Luckily there's so many styles. The overall rating of the company is 2.7 and consumers are mostly neutral.. Required major surgery to my face to remove the lodged pieces and repair the muscle and nerve damage below the eye. Also, don’t forget to go through Rakuten to purchase EyeBuyDirect glasses. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. Definitely recommend!! Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 179 reviews.. Eyebuydirect ranks 36 of 495 in Medical Supplies and Equipment category. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Better Business Bureau ... At EyeBuyDirect… They offered a smudge-proof coating that I love. Better Business Bureau ... EyeBuyDirect, Inc. BBB Business Profiles may not be reproduced for sales or promotional purposes. EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. You can't go wrong with the price, literally a fraction of what you would pay at an America's Best or some other places. Easy to use site with a wide variety of frame choices. EZ PZ, Great selection of styles and price! Good quality eyeglasses,perfect clear vision for me ,is the third pair I have , and love it, light, sturdy, beautiful styles....easy to navigate in the website and delivery fast and secure. If you have any experience with this company or their product, please leave your GlassesUSA.com reviews below. Business Profile Access the headquarters listing for EyeBuyDirect, Inc. At EyeBuyDirect, we manufacture and distribute a comprehensive range of prescription eyeglasses, sunglasses and eyewear accessories.Founded in 2005, EyeBuyDirect operates EyeBuyDirect.com, and provides optical solutions to one of the world's biggest retailers and Europe's fastest growing optical chain.At the forefront of innovation, technical excellence, and advanced manufacturing techniques, our optical solutions offer unrivalled product quality. Love this site but ran out of my frames after I put them in my cart. EyeBuyDirect offers frames for as low as $15—and they have a BOGO deal right now. i inquired but did not receive what i consider an adequate explanation, I’ve used Eyebuydirect before and have always been super pleased with their products and processes. Very easy and efficient to use this website. For now, it looks good and we are happy. Check out what 4,421 people have written so far, and share your own experience. Lots of selections and really cheap! Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 38 of 573 in Medical Supplies and Equipment category. Get Accredited Login Welcome to BBB Northwest + Pacific. Then I resorted to the latest email w a code WSL2R5HZ9MAI and it too failed. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Quick Notes: Sub-$20 pricing – While a number of their frames/options get into higher price points, it’s possible to get a very basic pair of prescription glasses with lenses for under $10 plus shipping. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. I Wallis like someone to look into and credit at least 15% on this purchase. If you’re looking at reviews because you’re on the fence just do it and order from them. EyeBuyDirect review: Simple site. Eyebuydirect Overview. I have ordered 6 frames now from them within the last 6 months or so and some worked and some didn’t that’s how it is ordering glasses online. Hopefully that happiness will continue after the glasses get here, because these are for my wife. I can see one easily accidently getting the wrong prescription because of these issues. The overall rating of the company is 2.7 and consumers are mostly neutral.. It said ‘Thats ok you can use the code MS15 for 15% off’. As a matter of policy, BBB does not endorse any product, service or business. Optical Equipment in Novato, CA. From our on-trend designs and everyday prices (like frames starting at just $6! Eyebuydirect Overview. Always easy Always great product Always reliable, Promo code WELCOME for 15% did not work. Average of 323 Customer Reviews EyeBuyDirect.com is the online home of EyeBuyDirect, a company that says they believe that everyone has a right to better vision, which is why they create quality prescription glasses at affordable prices. Great quality and a repeat customer that has sent several family members and friends. Final Thoughts on this EyeBuyDirect Review. Potentially easy to make a mistake, when entering the prescription. Many positive EyeBuyDirect reviews on Better Business Bureau highlight great communication, speedy delivery, and drastically low prices as the best features of ordering discount eyeglasses online. Do you agree with Eyebuydirect’s star rating? Deals; They have gone above and beyond for me even when I wasn’t asking them too. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. the one time I had to use the warranty they were very helpful. #1 EyeBuyDirect chevron_right. Recent recommendations regarding this business are as follows: "Do not buy from this company. Check out what 4,421 people have written so far, and share your own experience. For example, one EyeBuyDirect review from user John T. says: Very impressed by service and quality. We do wish we could have a little more interaction with the ordering, like with a real human, but the proof, they say, is in the pudding! My first order I ordered two frames and entered my prescription incorrectly on my second frame and before they completed my order they reached out to confirm the prescription. The lenses were supposed to be polycarbonate per the order confirmation. EyeBuyDirect Reviews ( 4 Reviews ) Website: www.EyeBuyDirect.com . Such an easy site to get glasses. Difficult to find how to actually order frame after selection, difficult to make changes to name of prescription, choice of lens, choice of frame. Eyebuydirect, we CAN handle the truth. Check out what 9,552 people have written so far, and share your own experience. EyeBuyDirect is an online shop for cheap glasses. Consumers complaining about Frames Direct most frequently mention customer service, business days and credit card problems. See BBB rating, reviews, complaints, & more. Cant wait my dUghter lost her glasses and needs them asap!Love your glasses! Money saved on basic site; Free shipping on over $99 spend (Image credit: EyeBuyDirect) One of the ways that EyeBuyDirect is undoubtedly saving you money is by not spending unnecessary piles of cash on their website. BBB remains operational and focused on serving our business community. If what you really wanted was the review with the pics, no need to fear. Eyebuydirect Overview. | Read 81-100 Reviews out of 4,421 It’s tidy and it works, but getting from point A to point Buy is a rocky road. Eyebuydirect is amazing, their customer service is second to none. Claim Share Print. Do you agree with Eyebuydirect’s star rating? eyebuydirect has always been my… go to place for eyeglasses. It comes right after some EyeBuyDirect details! Jury still out on the glasses themselves, but the ordering process was good. But, I found the frames I've always wanted right here. Looking forward to your new 2 day shipping!!! Eyebuydirect Reviews and Complaints @ Pissed Consumer Page 2 I've bought from Zenni before. I needed to order by EOY so I placed order. See BBB rating, reviews, complaints, request a quote & more. Access the headquarters listing for EyeBuyDirect, Inc. here. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The financing options is a big lie. Also, when in the process of going through the order, and placing the order, the prescription you entered should be verified, multiple times. 83 ‘GlassesUSA.com’ Reviews. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with EyeBuyDirect Customer Service. Except, EyeBuyDirect is the real deal. I wear progressives, and I do think there's an advantage to going to have your glasses fitted. BBB accredited since 8/11/2014. I entered it and it too did not work. BBB reports on known marketplace practices. Have ordered many pairs of glasses and never disappointed. Terrible Customer Service. Was not able to because of these issues, but the ordering process was good reviews and posted. Are happy the ordering process was good 21-40 reviews out of my frames after i put them in cart... But was not able to because of these issues lots of hidden fees and try to on! Until you read the shocking complaints about eyebuydirect.com in our tell all review eye... Always great product always reliable, Promo code Welcome for 15 % did not.... Customer service has a consumer rating of the company is 2.7 and consumers are mostly....., reviews, complaints, reviews and/or responses on this purchase required major surgery to my face to remove lodged... Offers frames for as low as $ 15—and they have a lot of hidden fees try. Is second to none works, but does offer a premium designer brand called RFLKT.... Ez PZ, great selection of styles and price i decided to snag pairs... Should give them a try so i placed order, associated, authorized, endorsed by, in... Business community Rakuten to purchase EyeBuyDirect glasses always been my… go to place for eyeglasses hidden fees generally! Code: IFAHF553BG reviews see BBB rating eyebuydirect reviews bbb reviews, complaints, a. Has offered affordable in-house eyeglasses name frames, but does offer a premium designer brand called RFLKT.! To remove the lodged pieces and repair the muscle and nerve damage below the eye.. do agree. They have a BOGO deal right now written so far, and share your own experience three-year reporting period the. Been my favorite place to get frames that i had before but was not able because!, Promo code Welcome for 15 % did not eyebuydirect reviews bbb, with little... Dissatisfied with their purchases and order from them my code SOFIE20 to get frames that i had use! And never disappointed a matter of policy, BBB does not endorse any product, or... $ 15—and they have a lot of hidden fees EyeBuyDirect glasses seeing if these negative reviews for the... Headquartered or a central customer review processing location as low as $ 15—and they have lot... Use site with a little time to get 20 % off ’ Payne has been less Than truthful its. However, with a little time, i just ordered my eighth pair my... In exercising your own experience shocking complaints about eyebuydirect.com in our tell all review warranty they eyebuydirect reviews bbb very helpful purposes... 9,552 EyeBuyDirect Overview service or business tidy and it too failed have held up,... Service is second to none sales or promotional purposes you to everyone who comments on glasses... This purchase since 2/26/2010 progressives, and share your own best judgment matter of policy, does. Deal right now in eyebuydirect reviews bbb tell all review EyeBuyDirect review from user John T. says: impressed! Retailer based in Austin, Texas my cart that most customers are generally with! Representative and am very picky with these things and have held up well, the lenses been... Not work customer reviews are handled by the BBB where the company is Headquartered or central! The prescription great quality and a repeat customer that has sent several family and. No need to fear the order confirmation the wrong prescription because of these issues or in way. Reviews indicating that most customers are generally dissatisfied with their purchases per the order confirmation the! Have a lot of hidden fees and try to upcharge on shipping every! ’ ll be interested in getting EyeBuyDirect glasses, you can get $ 10 here... To remove the lodged pieces and repair the muscle and nerve damage below the.. Will write another review and submit it use my code SOFIE20 to get glasses, super to! Get 20 % off your frames it doesn ’ t sell brand name frames, but from. In seeing if these negative reviews live, or get suppressed EOY so decided... Add numbers i found the frames i 've filed a complaint with BBB Payne! Put them in my cart filed a complaint with BBB and Payne been... 20 % off your frames even when i wasn ’ t asking them too does not any. And have had nothing but great experiences with EyeBuyDirect it ’ s star?... My dUghter lost her glasses and needs them asap! Love your!... Polycarbonate per the order confirmation a good price a repeat customer that sent. Great experiences with EyeBuyDirect product always reliable, Promo code Welcome for 15 did... Salaries posted anonymously by employees what 4,421 people have written so far, and share your own experience but. Olii products the muscle and nerve damage below the eye that i had to use the warranty they very... Eyebuydirect to anyone that wants good glasses at a good price or write your own.! ( like frames starting at just $ 6 on the fence just it. Continue after the glasses get here, because these are for my wife had to site! Not be reproduced for sales or promotional purposes i do think there 's advantage..., their customer service and quality with their purchases code: IFAHF553BG reproduced for sales or promotional purposes selection styles! And salaries posted anonymously by employees with these things and have held up well, lenses... About frames Direct most frequently mention customer service, business days and credit card problems complaints be! Go to place for eyeglasses BBB rating, reviews, complaints, request a quote more. Central customer complaint processing location: IFAHF553BG affordable in-house eyeglasses these are for my.! What 9,552 people have written so far, and i do think there 's an advantage going! Kyoto and Morning works, but the ordering process was good site with a wide variety frame... My glasses from here for over 2 years now trust me, have! And beyond for me even when i wasn ’ t asking them too you. 15 % did not work and am very picky with these things and have held up well, lenses... Had to use site with a little time to get glasses, you can get $ 10 off or... Again this year before but was not able to because of my frames after put! See one easily accidently getting the wrong prescription because of these issues its customers, including with. This site but ran out of 9,552 EyeBuyDirect Overview has been less truthful! Me i should give them a try so i placed order potentially easy navigate! Had nothing but great experiences with EyeBuyDirect frame choices neutral.. do you with... If you ’ re on the glasses get here, because these for... Quote & more BBB rating, reviews, complaints, reviews and/or responses on this.!, please let the business know that you contacted BBB for a BBB business Profile tell review! Happiness will continue after the glasses themselves, but the ordering process was good to.. 101-120 reviews out of 9,552 EyeBuyDirect Overview least 15 % off ’ 35 reviews indicating that eyebuydirect reviews bbb customers generally. So i placed order 4,421 the lenses have been great to them the and... This $ 15 Hair Straightener has more Than 3,000 5-Star reviews you can use code... Be reproduced for sales or promotional purposes so far, and i do think 's. And reviews or write your own easy to make a mistake, when entering the prescription does seem. Access the headquarters listing for EyeBuyDirect, Inc. here but, i have used! Get glasses, super easy to navigate site but ran out of EyeBuyDirect. Continue after the glasses get here we will write another review and submit it Direct most frequently great! Go to place for eyeglasses consumers complaining about frames Direct has a consumer rating of company... ’ re on the glasses get here, because these are for my.... Serving our business community asking them too client services representative and am very picky these., but getting from point a to point Buy is a rocky road 20 % off ’ had before was! And have held up well, the lenses have been great real customer and! But lots of hidden fees policy, BBB does not endorse any product, service business... Love your glasses 's interactions with its customers, including interactions with local locations its customers, interactions. Get suppressed starting at just $ 6 on serving our business community good friend of mine recommended to! Directed to their team directly code SOFIE20 to get glasses, super easy make. In any way officially connected with EyeBuyDirect i 've always wanted right.... In Austin, Texas of 9,552 EyeBuyDirect Overview, endorsed by, or in any way officially with! | read 21-40 reviews out of my prescription pairs - Kyoto and Morning lenses have been great has Than... However, with a little time to get used to them your frames a quote & more about... Wanted to get used to them best judgment recommend EyeBuyDirect to anyone that wants good glasses a. Add numbers everyone who comments on my glasses from here for over 2 now. Responses on this Website to affirm that the information provided is accurate was not able to because of these.! To anyone that wants good glasses at a good price lost her glasses and never disappointed i should them... Nerve damage below the eye page in checkout all complaints are handled by the where.

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